It can take one person to escalate a negative situation into a crisis communications issue – and that’s usually the spokesperson.
Safeguarding the brand’s reputation whilst meeting the needs of stakeholders is a challenge, but it only requires skills that can be learnt.
This workshop can take place in preparation of a potential crisis or right at crunch time (depending on availability). Combining theory and practical, it is entirely focused on how best to handle the crisis at hand.
I have worked with some of the largest brands around the world. On situations that you may not have heard of - because they were successfully handled.
We start with the facts - so you need to bring them. In a safe and NDA environment, we then work with the facts we have to equip you to be successful at minimising or even completeing negating the potential risk to your brand reputation.
We have the opportunity to present a human, empathetic face. One that can sometimes even turn a crisis communications situation completely around.
"100% of participants are ‘highly likely’ to recommend the workshop to others."
A great course, which helped to look at how to deal with media and what they might be asking. Also helped me understand what I need to work on
Thought provoking!! Good focus, amazing. I wish Rebecca could be there with us when we meet some journalists!
Brilliant for changing how you think about things, especially if you don’t have a background in speaking to the media
If you're scared of getting in front of the media, this is for you. Great way to think about what stories you can tell and bring the conversation to a tone you're happy with
Fabulous session! Learned so much!
Thank you for running a highly professional and energetic workshop that added real value, especially within the very limited time frame we gave you. The feedback I’ve gotten so far from our delegates has been very positive…..and rightly so!
Powerful, straight forward to understand concepts followed by strong practice with very effective feedback - overall feeling of pleasure, fun and satisfaction
The session was fun, challenging, motivating and inspiring
Rebecca's energy, knowledge and attitude was so involving, motivating and engaging. I did enjoy the training and learned a lot
The media training really helped me to see interviews as an opportunity rather than a risk. I also now feel confident to help the journalist to write a nice story
The session was a great combination of theory and practical exercises - thanks for a great day!
People loved your training! The participants all told me it was excellent!
It was great! I now understand how to elevate our story above our marketing and sales messages to really cut through the noise of our competitors
I found it incredibly helpful. It was fast-paced, and enjoyable too.
I wasn't exactly sure what else I might learn as I'd had media training before, but it was vastly different - for the better! I've learnt so much and have a completely different, more positive perspective on what to do and how to get the right message across. Thank you!
I have attended several media training sessions over the years and yours stood out from the rest. Your enthusiasm and presentation is outstanding. Your ability to pick up on Toshiba messaging is most impressive. It was a pleasure to sit in on the day and I know the team got a lot out of it too - they told me how much they enjoyed it.
I have found working with Rebecca invaluable. She is friendly, approachable, professional and efficient. I feel very lucky to work with someone so knowledgeable and who has such a wealth of experience. We now work in a different way and easily differentiate ourselves from any competition in the local area.
Working with Rebecca has been very helpful, it allowed us to clarify who we are, what we do and what we should keep doing. She knows her job and she is also very nice to work with.